Create a New User

This article explains how to create users one at a time. If you need to bulk import or edit users, please refer to this related article (Import & Export of User Records). We recommend creating one user manually first so you can become familiar with the settings before completing any bulk updates.

Steps:

1. Go to Administration > Users

2. Click "Create New User"
   • Tip: At any stage, you can click Next, Back, or select a step number at the top of the screen to move between steps.

3. Enter the following required fields:

   • First Name

   • Last Name

   • User Code (generates automatically, but can be overwritten)

   • Email Address that they will use to sign into Lentune

4. Copy Settings from an Existing User (Optional)
   • Select the user whose access persona (security roles) and time sheet user details you want to copy.
   • This option is useful when the new user has a the same role and requires the same permissions and someone else.
5. Set Timesheet Access

   • If you copied settings from an existing user, then these settings will pre-fill but can be overwritten. Otherwise, fill out the required fields. Click here to learn more about time sheet user groups.

6. Set Access Persona

   • Every user must have a Default Access Persona assigned to a Company, Branch, or Project. Click here to learn more about Access Personas.

   • If you copied from an existing user, their Access Personas, Security Groups, and Roles will be copied and listed for confirmation.

   • If assigning new Access Personas: Select an Access Persona in the New Access window. Tick the relevant Company, Branch, or Project.

7. Send User Invitation (Optional) and Create 
   • You can choose to send an invite to the user's email address if you want the user to be emailed a generic welcome message with a link to the Lentune website. Please note: for users who are only using the app, we recommend sending a personalised email from your work address explaining that they will need to download the app to their phone. 
   • Once you have clicked "create" the user will be able to log into your Lentune site.

FAQ

Why can’t I access the Create New User workflow?
You may not have the correct Security Role. Contact your system administrator or support@lentune.com for assistance.

When should I copy from an existing user?
Use this option when the new user has a similar role and requires similar timesheet, access, and security settings.

Can I change access settings later?
Yes. You can edit Access Personas, Security Groups, and Roles after the user has been created.

Is it mandatory to send the invitation email immediately?
No. You can create the user without sending the email and send it later if needed.

Last updated: February 2026