Queenstown Plumbing & Gas saves 20 hours per week with Wholesaler Connect

Before Wholesaler Connect

Before using Lentune Wholesaler Connect, integrating supplier invoices and pricing into Simpro was a constant struggle for Queenstown Plumbing & Gas. 

Brad Winkel, Company Director, described their old system —a third-party Simpro integration for supplier invoices—as stressful, confusing and a daily source of frustration.

“It was half my office member’s daily job — just getting supplier invoices into Simpro,” Brad shares.

The inefficient integration often left the team searching for errors and navigating clunky processes, turning what should have been straightforward tasks into a time-consuming mess. 

The lack of clear error-handling tools or timely support made things even more challenging.

“The old system just wasn’t intuitive, and trying to fix issues felt like an uphill battle,” Brad explains.

The Lentune solution

With Lentune Wholesaler Connect integration with Simpro, Queenstown Plumbing & Gas finally has a system that works the way it should.

By automating the flow of supplier invoices and pricing from Harrison Bloy’s ERP system into Simpro, the integration has been a game-changer for the business.

Brad doesn’t hold back when describing the difference between their old system and Lentune:

Our old Simpro integration was clunky and outdated — confusing as f*ck to navigate and far too complicated. Comparing it to Lentune, the difference is night and day. Lentune is clean, simple and easy to use. The way this integration looks and works is fantastic."

Brad Winkel
Director

The catalogue syncing feature, which keeps everything updated in Simpro without any manual fuss, has also been a standout improvement.

“The catalogue importing is really good. I wasn’t doing it regularly before, but now I can trust that it’s getting done properly because it’s all automated.”

Error handling has also been drastically improved. Lentune sends automatic email notifications whenever an issue arises, providing clear instructions to resolve any problems quickly.

“The support from Lentune has been fantastic. If there’s ever an issue, the team are quick to help. It’s such a welcome change from the slow, unhelpful support we got from our previous system,” Brad explains. 

Saving 20 hours every week

So, what impact do all these automated features have on the business? For Queenstown Plumbing & Gas, Wholesaler Connect has liberated them from 20 hours of admin time every week.

It’s saving us about 20 hours a week easily."

Brad Winkel
Director

Tasks that once required constant manual effort — like managing invoices and keeping pricing up to date — are now fully automated, giving Brad’s team the freedom to focus on more important work.

And it’s not just about the time saved. Brad is thrilled that the cost of Lentune Wholesaler Connect is fully covered by Harrison Bloy.

“The wholesaler has paid for Lentune, which is fantastic. It’s a win-win since Harrison Bloy is our main supplier, and it’s made ordering from them so much easier,” says Brad.

Summary

For Queenstown Plumbing & Gas, Lentune Wholesaler Connect has transformed how they manage their Simpro integration.

With seamless automation, smoother error handling and reliable catalogue syncs, the integration has been a massive improvement for their day-to-day operations.

Brad concludes, “It’s simple, clean and just works… Wholesaler Connect has made such a big difference for us.”