Invoice Automation

3 common objections to accounts payable invoice automation

We're hardwired to resist change to our familiar processes. Objecting to a switch from manual to automated accounts payable is natural.

Imagine you arrive at work tomorrow, and half of the processes have changed. Would you be happy?

Humans are hardwired to resist change. The brain wants to keep us safe, in the familiar.

So, when it comes to changing a major process in your work, it’s natural for the brain to think of a million reasons why it’s a terrible idea.

Here are three common, but false objections to accounts payable invoice automation.

Common objections to bill automation

1. We already save invoices digitally in Dropbox / Google Drive / the company server

Digital files were meant to be the saviour of business admin. “The paperless office is coming!” they told us.

Sure, digital storage takes up less physical space. But it’s just as time consuming as paper. It needs you, to keep up. Logically naming the files. Sorting. Filing. Searching them when they’re needed.

A great invoice automation system like Lentune, takes care of all this.

Invoices automatically go from your emails, into the Lentune cloud. They are coded, filed and easily searchable at any time. Plus, they’re automatically linked to all related documents such as Purchase Orders, Delivery Notes and email communications.

2. Optical Character Recognition just creates more errors

Optical Character Recognition (OCR) is technology that converts words in a document into machine-readable text. In invoice automation, OCR is used to pull out key invoice data.

But OCR alone isn’t always accurate. Every company has a different invoice format. So how does the technology know which field is the invoice due date, or the invoice number or the total due? Used alone, simple OCR software will cause issues.

Lentune is different. Our technology goes beyond OCR.

During your Lentune onboarding, we’ll ask for invoice samples from each of your suppliers. Our team will map the correct fields so that our software knows the layout of each incoming invoice. If you’re in the NZ construction industry, we’re confident that we already map to 80% of your suppliers. And Lentune automatically knows the layout of invoices created in Xero. Our invoice approval workflow also includes a quick human check of these data fields, compared side by side with the pdf invoice.


3. Automation will take away jobs

We’re proud of the fact the Lentune invoice automation saves time. Many of our customers report that processing invoices takes around 80% less time than before.

Does this mean that our customers are laying off their accounts payable staff? No.

When a company is growing, the volume of bills they process will usually increase. The introduction of Lentune means that an additional staff member isn’t needed to key in those invoices.

By freeing up time, the accounts team can spend their time on higher-value tasks.

Still have objections?

There’s nothing like seeing something with your own eyes. Request a demo, and we can discuss how Lentune can work for your specific business needs.

If your brain is still trying to keep you safe with more objections to invoice automation, we’d love to hear them!

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